| Type | Charge |
|---|---|
Type Certified Check |
Charge $10 each |
Type Check Orders |
Charge Pricing varies |
Type Corporate Check Sent Certified Mail |
Charge $10 |
Type Courtesy Pay |
Charge $29 |
Type Dormant/Inactive Accounts |
Charge $5/month |
Type eStatements |
Charge Free |
Type FedEx Shipping |
Charge Varies |
Type Financial Success Manager |
Charge $50/month unless Active Banking Relationship |
Type Foreign Currency Orders |
Charge $14.50 varies depending upon options chosen |
Type Membership Deposit |
Charge $5 |
Type Non-Sufficient Funds |
Charge $29 |
Type Notary Public |
Charge Free to Members |
Type Research/Reconciliation |
Charge $25/hour |
Type Returned Check/ACH |
Charge $12.50 |
Type Signature Guarantee |
Charge Free to Members |
Type Statement Copies |
Charge $0.50 per page |
Online Bill Payment
| Type | Charge |
|---|---|
Type Bill Pay Service |
Charge No Monthly Fee, Unlimited Bills |
Type Non-Sufficient Funds |
Charge $29 |
Type Stop Payment |
Charge $29 |
Type Billing Return Fees |
Charge $20 |
Checking Account
| Type | Charge |
|---|---|
Type Basic Checking |
Charge *No minimum balance or monthly fee |
Type High Five Checking |
Charge **$5/month, minimum balance required |
Type College Pathfinder |
Charge ***No minimum balance or monthly service fee, plus use your debit card and earn cashback |
| Type | Thru Digital Banking | Infinity CU Initiated |
|---|---|---|
Type ACH | bank-to-bank transfer |
Thru Digital Banking Free |
Infinity CU Initiated $25 |
Type Copy of Cleared Check |
Thru Digital Banking Free |
Infinity CU Initiated $5 |
Type Corporate Check | mailed to third party |
Thru Digital Banking Bill Pay – Free |
Infinity CU Initiated $10 |
Type Mobile Check Deposit/eDeposit |
Thru Digital Banking Free |
Infinity CU Initiated N/A |
Type Overdraft Transfer |
Thru Digital Banking Free |
Infinity CU Initiated Free |
Type Share to Share Transfer |
Thru Digital Banking Free |
Infinity CU Initiated Free |
Type Skip-A-Payment | on loan |
Thru Digital Banking $25 |
Infinity CU Initiated $50 |
Type Stop Payment | one item or a range |
Thru Digital Banking $29 |
Infinity CU Initiated $29 |
Wire Transfer
| Type | Thru Digital Banking | Infinity CU Initiated |
|---|---|---|
Type Domestic $25-$20,000 |
Thru Digital Banking N/A |
Infinity CU Initiated $35 |
Type Domestic over $20,000 |
Thru Digital Banking N/A |
Infinity CU Initiated $25 |
Type Foreign |
Thru Digital Banking N/A |
Infinity CU Initiated $50 |
Complaint Resolution
If you have a dispute with your credit union regarding your account, you may contact the credit union and attempt to resolve the problem directly. If the credit union fails to resolve the problem, communicate the problem and the resolution you are seeking to:
Maine Bureau of Financial Institutions
36 State House Station
Augusta, Maine 04333-0036
To file a complaint electronically, you may contact the Maine Bureau of Financial Institutions at: http://www.maine.gov/pfr/financialinstitutions/complaint.htm
When your complaint involves a federally-chartered financial institution or credit union, the Maine Bureau of Financial Institutions will refer it to the appropriate federal supervisory agency.